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clearpay faq 

Shop Now. Pay Later with Clearpay

 

​We’ve partnered with Clearpay to make shopping easier! Split your purchase into 4 interest-free instalments, paid every two weeks - no fees, no fuss.

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💬 Frequently Asked Questions

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​Q: What is Clearpay?

A: Clearpay lets you shop now and pay later by splitting your total into 4 automatic, interest-free payments. The first instalment is paid today and the remaining three are taken every two weeks.

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Q: How do I use Clearpay at checkout?

A: Just select Clearpay when you reach payment, create or log in to your Clearpay account and follow the steps to complete your order. Approval is instant.

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Q: Do I pay any fees or interest?

A: No! Clearpay is completely interest-free as long as payments are made on time. Late payments may incur a small fee from Clearpay.

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Q: Is there a spending limit?

A: Your spending limit depends on your Clearpay account history and the store’s policies. You can view your available limit in the Clearpay app.

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Q: Can I return an item bought with Clearpay?

A: Absolutely. Once we process your return, Clearpay will update your payment schedule and refund any payments already made.

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Q: Who do I contact for Clearpay payment issues?

A: For payment-related queries, please reach out to Clearpay Customer Support directly through their website or app.

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🛒 Tips for Using Clearpay​​

  • Ensure funds are available for each instalment.

  • Keep track of payments in the Clearpay app.

  • Clearpay is available to UK residents aged 18+ (subject to approval).​

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Need more help?​

For any Clearpay related questions about your order, please contact our customer support team we’re always here to assist.

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