1) Personal Information We Collect

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When you visit the Site, we may automatically collect certain information about your device, including your web browser, IP address, time zone and some cookies that are installed on your device.

We also collect information about how you interact with the Site, such as the pages you view, products you browse and websites or search terms that referred you to the Site. We call this Device Information.

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We collect Device Information using technologies such as:

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• Cookies: Small files placed on your device to store anonymous identifiers.

• Log files: Track activity on the Site, including IP address, browser type and timestamps.

• Web beacons, tags and pixels: Record information about how you use the Site.

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When you make a purchase or attempt to make a purchase, we collect Order Information, including:

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• Name

• Billing and shipping addresses

• Payment details (credit card, PayPal)

• Email address and phone number

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When we mention Personal Information, it includes both Device Information and Order Information.

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2) How We Use Your Personal Information

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We use Order Information to:

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• Fulfill your orders (processing payments, shipping and invoices)

• Communicate with you about your orders

• Screen for potential fraud

• Send marketing and promotional communications if you have opted in

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We use Device Information to:

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• Help prevent fraud and protect our Site

• Improve and optimize your browsing experience

• Analyze how our customers interact with the Site

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3) Sharing Your Personal Information

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We may share your information with third parties who help us operate the Site or provide services, including:

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• Wix, which powers our online store. Wix Privacy Policy

• Google Analytics, to understand Site usage. Google Privacy Policy

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We may also share your information to comply with legal obligations, respond to lawful requests, or protect our rights.

For marketing, you can opt out of targeted advertising through:

• Facebook Ads

• Google Ads

• Digital Advertising Alliance

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4) Cookies & Tracking

We use cookies to improve your experience on our Site. By using the Site, you consent to our use of cookies. To learn more about cookies and how to disable them, visit allaboutcookies.org.

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5) Data Retention

We keep your Order Information for as long as necessary to fulfill orders and maintain records, unless you request deletion.

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6) European Residents

If you reside in the EU, you have the right to access, correct, or delete your personal information. We process information to fulfill contracts or pursue legitimate business interests. Data may be transferred outside of Europe, including to Canada and the United States.

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7) SMS Privacy Policy

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When you opt-in to receive emails from Glow of Grace, we collect your email address and may also collect your name, preferences and interaction data.

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How We Use Your Information:

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• Send order updates, newsletters, promotions and exclusive offers

• Never sell, rent or share your email address with third parties for marketing purposes without your consent

Opting Out:
You can unsubscribe from our email communications at any time by clicking the “unsubscribe” link at the bottom of any email. Even after unsubscribing, we may still send important emails related to your orders or account.

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Data Security: We take industry-standard precautions to protect your information, but no online transmission can be guaranteed completely secure.

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Third-Party Providers: We may use trusted third-party services to deliver SMS notifications. They are required to maintain confidentiality.

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8) Changes to This Policy

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We may update this Privacy Policy occasionally. Updates will be reflected on this page and continued use of the Site constitutes acceptance of the updated policy.

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9) Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: contact@glowofgrace.co.uk