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TERMS AND CONDITIONS

Customer Care

Welcome to Glow of Grace. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or placing an order.

 

General

 

  • These terms and conditions govern your use of our website and the purchase of products from Glow of Grace.

  • We reserve the right to update or modify these terms at any time without prior notice. Any changes will be effective immediately upon posting.

 

Eligibility

 

  • To place an order with us, you must be at least 18 years old or have the consent of a parent or guardian.

  • By purchasing from Glow of Grace, you represent that the information provided is accurate and complete.

 

 Products

 

  • All products are subject to availability. We reserve the right to discontinue any product at any time.

  • We strive to display our products and descriptions as accurately as possible. However, slight variations in colour, size, or fragrance may occur.

 

 Orders and Payment

  • All orders are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including pricing errors or stock availability.

  • Payment must be made at the time of order using the methods provided on our website. All prices are listed in GBP and include applicable taxes unless stated otherwise.

 Shipping and Delivery

 

  • Shipping options and costs will be displayed at checkout. Delivery times are estimates and may vary depending on location and carrier.

  • We are not responsible for delays caused by customs, weather, or other factors beyond our control.

 

 Returns and Refunds

 

  • Please review our Returns and Refund Policy for detailed information on eligibility, processes, and conditions.

 

Intellectual Property

 

  • All content on our website, including text, images, logos, and designs, is the property of Glow of Grace and is protected by copyright laws. You may not reproduce, distribute, or use our content without prior written permission.

 

Limitation of Liability

 

  • Glow of Grace is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our maximum liability is limited to the purchase price of the products in question.

 

Privacy Policy

 

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

 

 Governing Law

 

  • These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the UK courts.

 

Contact Us

 

 

Thank you for choosing Glow of Grace for your candle needs.

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